A3 Edible Imaging Printer - available with or without 12 month warranty
The printer produces fast, photolab quality printing. It's sleek design will be unobtrusive in your cake studio, office or wherever you choose to print your edible images. It supports mobile printing and Apple AirPrint.
• Modified A3 Canon Printer
• Power cord
• 1 set of 5 XL refillable cartridges with edible inks
The edible inks conform to all EU standards. The printer has 5 ink cartridges as it has an extra large black cartridge reserved for only printing black and white, monochrome images. The second black cartridge is used when printing colour images. The extra large edible ink cartridges are capable of printing up to 80 A3 sheets.
The 5 cartridge system cuts wastage and prints more efficiently as with individual inks you only chaneg the colour that has run out.
Please note: USB cable NOT provided. This starter kit does not contain any edible icing sheets.
Disclaimer: This printer has been modified from manufacture, and using edible inks in this may invalidate the warranty offered by the manufacturer. The Cake Decorating Company modifies the print head, and substitutes regular printing inks for EU certified food-grade edible inks.
We offer the option to purchase a 12 month warranty from us at the time of printer purchase which includes:
• Technical support and trouble shooting
• Repair or replacement of your printer
(The warranty covers your device if it breaks through no fault of your own. We require that you use the brands of edible inks, wafer paper and icing sheets available from us as these are compatible with the printer).
This product is intended for small scale personal and business use.
We reccomend you should regularly maintain your printer. Please refer to General Troubleshooting - Weekly Maintenance below with advice on how to do this.
Nothing happens when I click print
Before printing you need to change where the printers paper source is - by default on an A4 printer it is set to the cassette tray. To change this go to Printers or Devices and Printers in your control panel. Right click your printer and select Printing Preferences, to the right of paper source select Rear Tray. Select apply and then OK to save these settings.
Streaks or lines across an image
Remove the cartridges from the printer and lightly shake, taking care to avoid any spills. Compete the Print Head Clean and Nozzle Check in the maintenance tab in the Printer settings. Please note you may need to perform the Print Head Clean and Nozzle Check a good few times before an improvement is noticed.
Some colours are not printing properly or not at all
Check to see if the offending cartridge is empty or air-locked. To check, simply dab the open end of the cartridge with some paper towel, if the towel is saturated with the colour it should be fine. If there is hardly any colour on the paper towel then turn the cartridge upside down and pierce the hole above the sponge side of the cartridge.
Printing quality is poor
If possible, it is always recommended to print with a high resolution image. Check your print quality setting - standard or better quality tends to be the better settings. Fast is not recommended (beware that changing the print quality setting will use more ink). It is also recommended to change your printer media settings. Your page type should be Plain Paper and the print quality to High or Photo.
Preventing printer head clogging
It is recommended to print at least once every week to ensure that Edible Ink doesn't dry into the printer head. You can also store your ink cartridges up-right with the orange clips that were originally on your cartridges. Putting some tape over the air hole just above the sponge may give your cartridges extra protection.
Printer head cleaning
It is recommended to clean through the printer's own maintenance settings. You can access these by right clicking on the printer on your computer (this is usually in control panel under printers or devices and printers) and selecting printing preferences. Select the Maintenance tab; here you will be presented with quite a few essential maintenance options. To clean the printer head you can perform a standard clean (eliminates lines and smudges) or a deep clean (this setting uses quite a bit of ink but can perform a more thorough clean).
Refilling Edible Ink Cartridges
1. Put on some latex gloves as the ink may stain. 2. Fill up your syringe with some of the ink (it doesn't matter how much as you can always place the extra back into the bottle). 3. Take your cartridge and take out the plug situated near the front of the cartridge, keep up-right. Place your thumb over the bottom opening of the cartridge. 4. Fill through the exposed hole about 3 1/4 full. Replace the plug, remove your thumb and allow the ink to pass through into the sponge (the ink level may drop at this point). 5. Allow the cartridge to stand on some tissue paper whilst the ink settles down.
To move onto another colour, rinse the syringe with water a few times and repeat the steps. It is recommended that ink cartridges are not refilled more than 3 times as you may experience to poor quality printing.
SPRING BANK HOLIDAY 2019
Our Warehouse Heroes will be working over the Bank Holiday so your orders will still be picked and packed but we will not have a mail collection until Tuesday 28th May.
Order AFTER 4pm on Friday 24th and BEFORE 4pm Tuesday 28th May and expect your order on the below dates:
• Next Day - delivered Wed 29th May
• 2 Day - delivered Thu 30th May
• 3 Day - delivered Fri 31st May
• Saturday Delivery - delivered 1st June
• Sunday Delivery - delivered 2nd June
NB: If you require delivery on Saturday 25th or Sunday 26th May, you will need to place your order before 4pm on Friday 24th May and choose Saturday or Sunday delivery.
The above dates are a guide and not guaranteed. Couriers may experience a backlog after the Bank Holiday weekend.
Dispatch Time & Price
Orders which are placed before 4pm (3:30pm for edible images) will be dispatched on the same working day (Monday - Friday). Please note that this does not include Bank Holidays.
3 Days (Mon-Sat)
£2.99 (Free - spend over £40)
2 Days (Mon-Sat)
£3.99 (£1.99 - spend over £40)
Hermes - Next Day Delivery (Mon-Sat)
£4.99 (£3.99 - spend over £40)
DPD - Next Day Delivery (Mon-Fri)
£6.99 (£5.99 - Spend Over £40)
Pre 10:30am (Mon - Fri)
Pre 12:00pm (Mon - Fri)
Saturday or Sunday Delivery*
£6.99 (£5.99 - spend over £40)
International Delivery Pricing
*Weekend deliveries are only possible for orders placed Mon-Fri before 4pm.
Please note, there may be additional postage charges if your order consists of unusually large or heavy items. If this is the case, you will be contacted prior to dispatch.
Next Working Day Delivery (UK)
Any order placed before 4pm (3:30pm for edible images) Monday - Friday, with the Next Working Day Delivery option selected, will be dispatched for delivery the following business day (Monday - Friday), between the hours of 8am - 9pm. A signature is required for this method, so you will need to be at the delivery address to sign for it. Please allow an additional 24 hours for any order to be delivered to the Scottish Highlands.
If delivery cannot be made, DPD will try again on the next working day. If this is unsuccessful, it will be held at the depot for an additional 5 working days. After this, the parcel will be returned to us, at a surcharge of £5.
Please Note: None of our services are a guaranteed service. DPD have a 98% success rate on next day deliveries.
Any order containing a product that is listed as a preorder, will be held until the preordered item has arrived in stock. Orders containing a preorder cannot be split, if other items are needed before the expected delivery date, these items should be ordered separately.
Weekend Deliveries (UK)
Any order placed before 4pm* on Friday, with the "Saturday Delivery" or "Sunday Delivery" option selected, will be dispatched on the same day for delivery between the hours of 8am - 6pm on the selected day. A signature is required for this method, so somebody will need to be at the delivery address to sign for it. If the order is placed after the 4pm cut-off on a Friday, the order will be dispatched for delivery on the following weekend.
Please note we are unable to guarantee any order being dispatched to the Scottish Highlands to arrive within the quoted time frame.
*Orders for edible images have a cut-off time of 3:30pm – orders placed after this time will be dispatched for delivery the following weekend.