A3 Edible Imaging Printer - available with or without 12 month warranty
The printer produces fast, photolab quality printing. It's sleek design will be unobtrusive in your cake studio, office or wherever you choose to print your edible images. It supports mobile printing and Apple AirPrint.
• Modified A3 Canon Printer
• Power cord
• 1 set of 5 XL refillable cartridges with edible inks
The edible inks conform to all EU standards. The printer has 5 ink cartridges as it has an extra large black cartridge reserved for only printing black and white, monochrome images. The second black cartridge is used when printing colour images. The extra large edible ink cartridges are capable of printing up to 80 A3 sheets.
The 5 cartridge system cuts wastage and prints more efficiently as with individual inks you only chaneg the colour that has run out.
Please note: USB cable NOT provided. This starter kit does not contain any edible icing sheets.
Disclaimer: This printer has been modified from manufacture, and using edible inks in this may invalidate the warranty offered by the manufacturer. The Cake Decorating Company modifies the print head, and substitutes regular printing inks for EU certified food-grade edible inks.
We offer the option to purchase a 12 month warranty from us at the time of printer purchase which includes:
• Technical support and trouble shooting
• Repair or replacement of your printer
(The warranty covers your device if it breaks through no fault of your own. We require that you use the brands of edible inks, wafer paper and icing sheets available from us as these are compatible with the printer).
This product is intended for small scale personal and business use.
We reccomend you should regularly maintain your printer. Please refer to General Troubleshooting - Weekly Maintenance below with advice on how to do this.
Nothing happens when I click print
Before printing you need to change where the printers paper source is - by default on an A4 printer it is set to the cassette tray. To change this go to Printers or Devices and Printers in your control panel. Right click your printer and select Printing Preferences, to the right of paper source select Rear Tray. Select apply and then OK to save these settings.
Streaks or lines across an image
Remove the cartridges from the printer and lightly shake, taking care to avoid any spills. Compete the Print Head Clean and Nozzle Check in the maintenance tab in the Printer settings. Please note you may need to perform the Print Head Clean and Nozzle Check a good few times before an improvement is noticed.
Some colours are not printing properly or not at all
Check to see if the offending cartridge is empty or air-locked. To check, simply dab the open end of the cartridge with some paper towel, if the towel is saturated with the colour it should be fine. If there is hardly any colour on the paper towel then turn the cartridge upside down and pierce the hole above the sponge side of the cartridge.
Printing quality is poor
If possible, it is always recommended to print with a high resolution image. Check your print quality setting - standard or better quality tends to be the better settings. Fast is not recommended (beware that changing the print quality setting will use more ink). It is also recommended to change your printer media settings. Your page type should be Plain Paper and the print quality to High or Photo.
Preventing printer head clogging
It is recommended to print at least once every week to ensure that Edible Ink doesn't dry into the printer head. You can also store your ink cartridges up-right with the orange clips that were originally on your cartridges. Putting some tape over the air hole just above the sponge may give your cartridges extra protection.
Printer head cleaning
It is recommended to clean through the printer's own maintenance settings. You can access these by right clicking on the printer on your computer (this is usually in control panel under printers or devices and printers) and selecting printing preferences. Select the Maintenance tab; here you will be presented with quite a few essential maintenance options. To clean the printer head you can perform a standard clean (eliminates lines and smudges) or a deep clean (this setting uses quite a bit of ink but can perform a more thorough clean).
Refilling Edible Ink Cartridges
1. Put on some latex gloves as the ink may stain. 2. Fill up your syringe with some of the ink (it doesn't matter how much as you can always place the extra back into the bottle). 3. Take your cartridge and take out the plug situated near the front of the cartridge, keep up-right. Place your thumb over the bottom opening of the cartridge. 4. Fill through the exposed hole about 3 1/4 full. Replace the plug, remove your thumb and allow the ink to pass through into the sponge (the ink level may drop at this point). 5. Allow the cartridge to stand on some tissue paper whilst the ink settles down.
To move onto another colour, rinse the syringe with water a few times and repeat the steps. It is recommended that ink cartridges are not refilled more than 3 times as you may experience to poor quality printing.
Our Warehouse Heroes will be working over the Bank Holiday so your orders will still be picked and packed but we will NOT have a mail collection until Tuesday 26th May. Please be aware that this will affect deliveries placed w/c 18th May and w/c 25th May.
To safeguard our staff and adhere to social distancing we have less staff currently packing in our warehouse. This means that unless you order for next day delivery, your order may not be dispatched the same day.
Our couriers tell us that they are experiencing very large delivery volumes (akin to Black Friday levels) as everyone is now restricted to shopping online.
This means you should expect around 48 hours added to standard delivery times.
90 - 98% of Next Day deliveries are arriving on time.
Our couriers are all working with reduced resources to safeguard their staff which we totally respect.
In short, please allow a little extra time to receive your order (it'll be worth it, we promise!) We're very thankful to the lovely couriers and our Warehouse Heroes working extra hard to deliver happy mail to us in these unprecedented times.
Dispatch Time & Price
Please note that prices have slightly increased, due to the current situation regarding Covid-19 and delivery restrictions.
For International Delivery Pricing - Click Here
*Weekend deliveries are only possible for orders placed Mon-Fri before 4pm.
Next Working Day Delivery (UK)
Any order placed before 4pm (3:30pm for edible images) Monday - Friday, with the Next Working Day Delivery option selected, will be dispatched for delivery the following business day (Monday - Friday), between the hours of 8am - 9pm. A signature is required for this method, so you will need to be at the delivery address to sign for it. Please allow an additional 24 hours for any order to be delivered to the Scottish Highlands. Please also be aware that any deliveries to Northern Ireland with a 'BT' postcode will usually take three days to arrive (on 2 Day Northern Ireland Delivery).
Any order containing a product that is listed as a preorder, will be held until the preordered item has arrived in stock. Orders containing a preorder cannot be split, if other items are needed before the expected delivery date, these items should be ordered separately.
Weekend Deliveries (UK)
Any order placed before 4pm* on Friday, with the "Saturday Delivery" or "Sunday Delivery" option selected, will be dispatched on the same day for delivery between the hours of 8am - 6pm on the selected day. A signature is required for this method, so somebody will need to be at the delivery address to sign for it. If the order is placed after the 4pm cut-off on a Friday, the order will be dispatched for delivery on the following weekend.
Please note we are unable to guarantee any order being dispatched to the Scottish Highlands or Islands to arrive within the quoted time frame.
*Orders for edible images have a cut-off time of 3:30pm – orders placed after this time will be dispatched for delivery the following weekend.