HOW TO ORDERl
Ordering an edible print couldn’t be easier! Simply follow these steps to order yours now:
1. Add the correct sized product to your basket (if you would like a different size printing please select the nearest sized sheet)
2. Once you are happy with the items in your basket, visit the checkout (this is located at the top right of the website) and complete the process.
3. Email your image, order number and any special instructions for your order (ie sizes, wording etc), to email@example.com
Enjoy 3x strips of your favourite image to wrap around your cake creation! We allow a MAXIMUM of 3x images per strip and there is 3x strips of the same images per sheet. Again we only allow a total of 3 images per sheet.
Alternatively, edit your own collage adhering to the size limit of 5.8 by 24cm print size for strip.
If assembled around the sides of your cake, this will cover up to an 11" round cake, and up to an 8" square cake.
These can be used for so many applications to make creative cakes!
We will print this to your specifications within 24 hours of receiving the image, and delivery can take 1-2 working days.
Any questions or problems please contact us on 0115 969 9800 or firstname.lastname@example.org
Whilst we endeavour to faithfully reproduce the image resolution and colour that you send us, we take no responsibility if the image is a slightly different colour from that which you send us. We are printing with edible ink onto an edible surface, and these variables result in The Cake Decorating Company giving no guarantee of the end image colour/resolution.
Read our blog post here for tips on removing and applying your edible icing sheets.
Please be aware that orders including a bespoke edible image or transfer can sometimes take up to 24 hours to dispatch after receiving the image.
PLEASE NOTE: If your image is sent over as a Word file, there may be slight print differences when printed. Ideal file types include .jpg, .png, .pdf or a Microsoft Publisher file.
How to attach the icing sheet to your cake:
1. Lightly brush your sugarpaste with water or a little edible glue.
2. Remove the icing sheet or toppers from the plastic backing sheet and lay it over the sugarpaste, pressing down gently to ensure it sticks.
3. DO NOT place the icing sheet directly onto chocolate or buttercream as it may leave marks. First back your icing sheet with a layer of sugarpaste and then attach that to the chocolate/buttercream.
We are open and operating as usual, but please be aware there may be delivery delays due to couriers' exceptionally high volumes.
For International Delivery Pricing - Click Here
Next Working Day Delivery (UK)
Any order placed before 4pm (3:30pm for edible images) Monday - Friday, with the Next Working Day Delivery option selected, will be dispatched for delivery the following business day (Monday - Friday), between the hours of 8am - 9pm. A signature is required for this method, so you will need to be at the delivery address to sign for it. Please allow an additional 24 hours for any order to be delivered to the Scottish Highlands. Please also be aware that any deliveries to Northern Ireland with a 'BT' postcode will usually take three days to arrive (on 2 Day Northern Ireland Delivery).
Any order containing a product that is listed as a preorder, will be held until the preordered item has arrived in stock. Orders containing a preorder cannot be split, if other items are needed before the expected delivery date, these items should be ordered separately.
Weekend Deliveries (UK)
Any order placed before 4pm* on Friday, with the "Saturday Delivery" or "Sunday Delivery" option selected, will be dispatched on the same day for delivery between the hours of 8am - 6pm on the selected day. A signature is required for this method, so somebody will need to be at the delivery address to sign for it. If the order is placed after the 4pm cut-off on a Friday, the order will be dispatched for delivery on the following weekend.
Please note we are unable to guarantee any order being dispatched to the Scottish Highlands or Islands to arrive within the quoted time frame.
*Orders for edible images have a cut-off time of 3:30pm – orders placed after this time will be dispatched for delivery the following weekend.