These things happen but don't worry, we can resolve it for you. Simply email our Customer Service Angels at info@thecakedecoratingcompany.co.uk and they will be happy to assist, whether it's providing a refund or sending out a replacement.
To speed things up, please include the following information in your email:
• Order Number
• Name of Item Ordered, and Item Received
• Preferred Outcome (whether you'd like a replacement or a refund processing)
